Event Notification Systems Experiences

ATM Event Management System
i2b's founding partners designed, developed and implemented an Event Management System ("EMS") for Diebold Inc. of Canton OH, while under contract with RDS Tasks International Inc.
The Event Management System (EMS) is designed for ATM network fault management. EMS collects and reacts to all fault and alert messages from the ATM network and generates dispatch calls to support personnel over various communication channels (Fax, Pager, email, Voice-IVR).EMS handles everything from cash out and paper jams to burglary alarms.
EMS's intelligent state driven architecture allows it to be completely and easily customized to meet each clients specific operational parameters.

Diebold patened the Event management System on November 16, 1999 (United States Patient #5,984,178), listing i2b's principles as the Inventors.

A related patent covering ATM cash management features and a system to facilitate replenish cash in ATMs was granted on April 26, 2006 (United States Patient #7,036,048), listing i2b's principles as the Inventors.

A second related patent covering and ATM Customer marketing System was granted on May 2, 2006 (United States Patient #7,039,600), listing i2b's principles as the Inventors.

Some of the implementations of the Event Management system were:

• Citizens Bank of Maryland, Baltimore, MD
• Branch Banking & Trust (BB&T), Wilson, NC
• Diebold's Facilities Management Operations Center, North Canton, OH

School Closing Alert System
i2b partnered with RDS Tasks International Inc. of Canton,OH for the development of the GeoAlert School Closing Alert System. GeoAlert, although primarily focused on school closing alerts, also offers custom alert services for schools, individuals, businesses, and government agencies. This is a pure B-to-C site which not only has Web interface, but also has a substantial amount of back-end event dispatching logic. Upon receipt of a closing event the system will automatically notify all TV and Radio stations who's coverage area includes the county containing the closing entity's county. Notification is accomplished via EDI file exchange over HTTP or FTP, and by email. In addition all customers who have subscribed to the alert notification service will receive either of: a telephone call, a page, or an e-mail depending upon the options selected during the sign-up process.

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